Architecture or Design?

This is a subject that is close to my heart.

I am an IT architect by profession. That means a lot of different things to a lot of different people and the discussions on ‘What is architecture?’ rage on and will continue to rage on for years to come.

Many people fail to distinguish between architecture and design. For some there is…

A Snapshot of Digital Britain

A new regulatory agreement comes into force today that will enable around 5 million .uk websites (~ 1 billion webpages) plus public tweets and Facebook entries to be retained for historical record at libraries in the UK and Ireland. The archival project, aimed at preserving a digital record of events, cultural and intellectual works begins tomorrow (06/04/2013). Every public tweet…

A Case for Knowledge Kaizen with Yammer and SharePoint

This blog post is based upon the work undertaken with a global FMCG organisation.

‘Kaizen’ is a Japanese word term for continuous improvement. In order to maintain a healthy, business aligned and valuable knowledge platform, there is a need to have clear alignment across all knowledge sources on an on-going basis, for a typical large organisation this can be spread across:


The Real Cost of Distractions – and how KM can help…

Do you have the latest version of the report?

Do you have the phone number for the head of marketing in France?

Can you send me the presentation you put together for John last month?

Once you’ve taken into account the array of short but seemingly necessary time-outs from the task in hand, it’s not unrealistic to imagine that 30-45 minutes…

20:20 Optimisation

Our 20:20 methodology has repeatedly helped companies achieve rapid and sustainable step-changes in performance levels, from their current resources and assets, using a three-stage, outcome-based approach:

Challenge a Business Unit’s purpose, inputs and outputs, to stimulate Focus.
Scrutinise its throughput, methods and responsibilities to drive Efficacy.
Transform through empowerment, mastery and governance to achieve Excellence.

During a short-term engagement (typically 2-6 weeks), our expert…

Yammer & SharePoint Integration

Yammer & Sharepoint Integration is an area of great focus for me at the moment.  Getting some official understanding on how Microsoft are going to deal with their social tools within Sharepoint after the Yammer acquisition is painstakingly hard stuff.

You will have read many times that Sharepoint 2007 social features were none existent, Sharepoint 2010 made some progress but was a let down in the end so all hopes pinned…

Software Defined Networking – I’m Already There!

Anyone who works or has an interest in the computer networking field will have heard of Software Defined Networking (SDN); in fact, is probably sick of hearing about it. What is still essentially little more than a great concept commands the attention of the industry and high value SDN related acquisitions are now commonplace.

However, there are a number of companies…

Information Management (IM) – Ntegra’s insights

Wikipedia defines Information management (IM) as “the collection and management of information from one or more sources and the distribution of that information to one or more audiences. This sometimes involves those who have a stake in, or a right to that information. Management means the organisation of and control over the structure, processing and delivery of information”.

This is, in…

Data Discovery & Profiling – Why it’s Vital

Enterprises have traditionally been implementing IT infrastructures to support business driven requirements, the focus being to deliver automated business processes. As enterprises achieve this aim and become increasingly sophisticated in terms of the business processes they have supported using ICT, the emphasis has now shifted to the data that is generated, stored and available to organizations for the purposes of…

What is Knowledge Management (KM)?

Knowledge Management (KM) sometimes needs a little explanation, especially when you start to explore the value of KM to an organisation.

Firstly let’s define the following:

Data – are facts.  e.g. we produced 100 widgets per hour

Information – is data points presented within a context.  ‘We sold 12% more widget than last year and this has enhanced profitability by 5%’.

Knowledge – is…